Technical support specialist
Oil and gas
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Languages
Russian
English
Skills
Information Technology
Working with large volumes of information
Business correspondence
Training and development
Searching for information on the internet
Windows
Mac Os
Google Docs
Google Sheets
MS Office
MS Excel
Business communication
Working in a multitasking mode
Big data analysis
Solving non-standard tasks
Office equipment
Analytical mindset
Work experience - 3 years
| IT | Technical support specialist |
|---|---|
| Experience: 3 years | - Provided support through various channels for application users. - Automated processes, improving efficiency in handling requests. - Tested software updates and prepared documentation. - Analyzed data and optimized reporting processes. Achievement: - Reduced workload for the team by creating clear instructions. - Improved accuracy through detailed guidance. - Automated manual tasks, resulting in faster processing times. [2020 - 2023] |
Education
| Finished | x1 | Academy of Labor / Jurisprudence |
Languages
Russian
English