Cyberia Marketplace

Human Resources Manager

Other

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Languages

Russian

English

Skills

Correspondence

Creativity

Diligence

Responsiveness

Training

Business communication

Communication

Phone negotiations

Handling objections

Customer focus

Interpersonal communication

Motivation

Management

Presentations

Recruitment

Work experience - 3 years

Hospitality	HR Specialist
Experience: 1 year	Full-cycle recruitment organization. Organization of onboarding new employees, including familiarization with the workplace and team. Conducting onboarding events and training for new employees. Maintaining personnel record keeping, processing the hiring of new employees and maintaining necessary documentation. Organizing events to maintain corporate culture and employee engagement. Maintaining internal communication and informing employees about news and events. Collecting and analyzing data to prepare reports on personnel work. Interaction with educational institutions, organizing internships and practices for students.

Hospitality

HR Specialist

Experience:
1 year

Full-cycle recruitment organization. Organization of onboarding new employees, including familiarization with the workplace and team. Conducting onboarding events and training for new employees. Maintaining personnel record keeping, processing the hiring of new employees and maintaining necessary documentation. Organizing events to maintain corporate culture and employee engagement. Maintaining internal communication and informing employees about news and events. Collecting and analyzing data to prepare reports on personnel work. Interaction with educational institutions, organizing internships and practices for students.

Hotel business	Booking specialist
Experience: 1 year	Responsibilities included handling inquiries, managing billing processes, utilizing an online booking system, generating payment options, creating accommodation agreements, managing communication channels, maintaining records, ensuring accurate accounting, and assisting guests with their needs.

Hotel business	Receptionist
Experience: 1 year	Front Desk Receptionist: Greeting guests. Providing information about services. Assisting with guest issues. Handling telephone communications. Managing guest registration, accommodation, and departure. Resolving conflicts. Maintaining records. Processing correspondence and invoices. Managing accommodation requests. Responding to guest feedback.

Hotel business	Intern
Experience: Not specified	- Maintaining records. - Fulfilling manager's instructions. - Preparing for festive events. - Assisting visitors.

Education

Finished	x1	МФЮА / Management
Finished	x1	Educational institution / Service sector.

Languages

Russian

English