Sales and customer relationship manager
Information Technology
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Languages
Russian
English
French
Skills
English language
Project Management
Account Management
Team management
Business development
Customer service
Sales
Project management
Work experience - 5 years
| Construction | Account Manager |
|---|---|
| Experience: 1 year | • Managed a client portfolio. • Focused on B2B sales in commercial real estate, design, and construction. • Tracked client interactions and deal stages. • Collaborated with engineering teams to develop customized solutions meeting project requirements. [2024 - 2024] |
| Marketing | Sales and Marketing Manager |
|---|---|
| Experience: 1 year | • Active sales management. • Process tracking and results forecasting. • Proposal development considering needs. • Agreement of terms and prices. • Conducting research to identify new opportunities. [2024 - 2025] |
| Marketing | Business development representative |
|---|---|
| Experience: 1 year | — Technical Representative (• Conducted outreach via various communication channels to increase subscription rates. • Analyzed internal data to identify patterns related to customer behavior. • Supported performance tracking by generating reports on effectiveness and retention factors. • Collaborated with marketing to improve sales materials. • Ensured data accuracy to streamline workflows between teams.) [2023 - 2024] |
| IT | Sales Consultant |
|---|---|
| Experience: 1 year | • Sold software and infrastructure products, focusing on solving operational tasks. • Attracted new clients through participation in tenders and direct contacts. • Tracked customer engagement from acquisition to after-sales support. • Conducted product demonstrations and webinars. [2021 - 2021] |
| Marketing | Sales Support Manager |
|---|---|
| Experience: 1 year | Provided support before and after the sale. Promoted products and attracted potential clients through social media. Implemented a customer relationship management system. |
Education
| Finished | x1 | MGIMO / Jurisprudence |
Languages
Russian
English
French